1. Introduction
Rodney Peters Solutions ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Request a callback or quote
- Contact us via email or WhatsApp
- Fill out forms on our Site
- Subscribe to our services
This information may include your name, email address, phone number, and service preferences.
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on each page
- Referrer information
- User agent data
3. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality (authentication, security)
- Preference Cookies: Remember your choices (theme, language preferences)
- Analytics Cookies: Help us understand how you use our Site (page visits, user behavior)
Your Consent: We only use analytics cookies if you have explicitly consented through our cookie consent banner. You can withdraw your consent at any time by clearing your browser cookies or contacting us directly.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you quotes and service information
- Improve and optimize our website and services
- Analyze website traffic and user behavior (with your consent)
- Comply with legal obligations
- Prevent fraud and enhance security
5. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our Site may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights (POPIA Compliance)
Under the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Object to processing of your information
- Request restriction of processing
- Withdraw your consent at any time
To exercise any of these rights, please contact us at the details provided below.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this page.